Product docs

Clients & projects

Clients and client groups

A client is a company you delegate workers to under an outsourcing model. You can combine entities into client groups and give individual client managers access to selected projects only.

This is part of the Enterprise plan

The worker outsourcing model — clients, projects, the client portal and per-project settlements — is available on the Enterprise plan. On lower plans you delegate workers only within your own companies.

What a client is

A client is an external company you assign your workers to. It isn't your own company — it's the recipient of the service. You assign projects (workplaces) to a client, and workers to projects. The hours worked at a client are the basis for settlements.

Client groups

If you handle a network of related entities, you can combine them into a client group. A group organizes the entities belonging to a single recipient and makes it easier to manage multiple companies of the same counterparty.

Client managers and access scope

You assign managers on the client company's side to a client. You grant a manager a limited scope — access to selected projects only. The manager sees and approves only what concerns their projects, through the client portal.

Company details and NIP lookup

You set up a client based on the company's registration details. You can look up the details by NIP — Onboardly suggests information about the entity, so you don't have to type everything in manually.

Related: Projects and assignments · Client portal · Employment requests

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